Espa Sludge 1Hp (Drainex 100)

Shipping Policy

At World Pumps, we strive to deliver a smooth and reliable shopping experience. We offer both cash on delivery (COD) and prepaid shippingthrough trusted third-party logistics partners across Pakistan.

• Delivery Time: Orders are typically delivered within 4–6 business days.
• Shipping Charges: Costs vary based on product weight and delivery location.
• Order Processing: Once your order is placed, our team processes it promptly. For delays, contact support@worldpumps.com.

Refund & Returns Policy

We aim for 100% customer satisfaction. Refunds or exchanges are available under the following conditions:

• If the item received is damaged, has a manufacturing defect, or if the wrong product was shipped.
• Returns or exchanges are not applicable if the product is damaged due to misuse, mishandling, installation errors, or alterations (unless it’s a manufacturing fault).

Refund Method:

• Bank transfers → refunded in full.
• Debit/Credit card → refunded with a 3% deduction (bank charges).

Important: Any refund or exchange request must be reported within 48 hours of delivery. Please email us at support@worldpumps.com, and our customer care team will assist you.

Processing refunds or exchanges may take up to 10 business days. Return shipping costs for faulty or defective items will be covered by us.